Privacy Policy

Last updated: October 4, 2026

Lendook ("we", "us") runs a waitlist for a planned book-lending service in Vancouver. This policy explains what we collect and your choices.

1. What we collect and why

When you join the waitlist, we collect your email address, which side you're interested in (lending, borrowing, or both), and an approximate location (city and country derived from your IP address) — to contact you about launch and to understand where demand is.

As you browse, the analytics and advertising tools below collect usage data — pages viewed, approximate location, device and browser, how you arrived, and on-page behaviour — using cookies and similar technologies, to measure and improve the site and our ads.

2. Cookies and third-party tools

These tools set cookies and share data with their providers, who process it under their own privacy policies:

• PostHog — website usage measurement: pages viewed, device and browser, how you arrived, and waitlist sign-ups. It does not record your sessions. Data is processed by PostHog, Inc. in the United States. See PostHog's Privacy Policy.
• Meta Pixel — measures and targets our Facebook and Instagram ads, sharing data (such as your IP address, pages viewed, and waitlist sign-ups) with Meta Platforms, Inc. See Meta's Privacy Policy and your Meta ad preferences.

You can also refuse or delete cookies in your browser settings.

In the Lendook app

The app tells PostHog which screens you open and when you reach a few key steps, such as signing up, adding a book, or accepting a loan. These events carry your account ID, never your email address or other contact details, and the app does not record your sessions. When the app crashes or hits an error, it also sends PostHog a report: the error, the screen and code involved, and your device and app version.

Book cover pictures load straight from where they are published: Google Books (Google LLC) and Open Library (the Internet Archive). As with any image on the web, your device sends them its IP address and the cover it asks for. The app sends them nothing else about you.

3. Consent

By joining the waitlist and using this site, you consent to this policy. You can withdraw consent at any time by emailing us or using the opt-outs above.

4. Who we share it with

We share data only with the providers that run the site and the tools above: hosting (Cloudflare), waitlist delivery (Discord), email (Resend), analytics and crash reporting (PostHog), advertising (Meta), and in the app, book covers (Google Books and Open Library). Some are based in the United States, so your data may be processed there. We do not sell your personal information.

5. Your rights and contact

Under B.C.'s Personal Information Protection Act (PIPA) you can ask us to access or correct your information, or to remove you from the waitlist. Contact our Privacy Officer at [email protected]. If you're not satisfied, you may contact the Office of the Information and Privacy Commissioner for British Columbia (OIPC BC).